The website www.afi-group.co.uk, is operated by AFI-Uplift Limited (“we” or “us”) and we are a “data controller” for the purposes of the Data Protection Act 1998 and the EU General Data Protection Regulation 2016/679. This means that we are responsible for, and control the processing of, your personal information. Our registered office is Pope Street, Normanton, West Yorkshire WF6 2TA. Our company registration number is 03539352.
This privacy policy relates to your use of our website. Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for such websites or policies. Please check these policies before you submit any personal data to these websites.
We take your privacy very seriously and we ask that you read this Policy carefully as it contains important information on:
We collect personal information about you when you register with us, contact us or when you submit a response to an online questionnaire on our website.
We may collect the following personal information:
Please note that we do not collect any information in relation to your payment information, such as credit/debit card details.
We may also collect personal information about you from other sources (such as credit reference agencies), which we will add to the information we already hold about you in order to help us improve our products and services, and usage data to improve and personalise the products / services which we are providing to you.
We use third parties to provide information about visitors to our websites. When you visit our website we will record your IP address. This address will be matched against public and proprietary IP address databases to provide us with information about your visit. This information may identify the organisation to whom the IP address is registered but not individuals. In some limited cases i.e. single person companies, it may be possible to identify personal data from publicly available ICANN data.
We use personal data held about you:
These uses are in line with:
(i) our legitimate interests to: administer the Website, prevent or detect crime, improve our products and services, direct market to you and to interact with you when you request/offer products and services; and
(ii) to carry out our contractual obligations to you (or to take steps to enter into a contract with you at your request).
If you fail to provide information which we need to contract with you, we may not be able to perform that contract.
We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
When we require your consent to send you marketing messages, we will only send you such marketing messages when you tick the relevant boxes when you provide us with your personal information, and you can opt out at any time, www.afi-group.co.uk/optout. Please see ‘The right to ask us to stop contacting you with direct marketing’ below for further information.
We will keep your personal information while you have an account with us or we are providing products and/or services to you. Thereafter, we will keep your personal information for as long as is necessary:
We will not retain your personal information for longer than necessary for the purposes set out in this policy. Different retention periods apply for different types of personal information.
When it is no longer necessary to retain your personal information, we will delete or anonymise it.
To protect your information, AFI-Uplift Limited has policies and procedures in place to make sure that only authorised personnel can access the information, that information is handled and stored in a secure and sensible manner and all systems that can access the information have the necessary security measures in place. To accomplish this, all employees, contractors and sub-contractors have roles and responsibilities defined in those policies and procedures.
To make sure all employees, contractors and subcontractors understand these responsibilities they are provided with the necessary training and resources they need.
In addition to these operational measures, we also use a range of technologies and security systems to reinforce the policies.
To make sure that these measures are suitable, vulnerability tests are run regularly. Audits to identify areas of weakness and non-compliance are routinely scheduled. Additionally, all areas of the organisation are constantly monitored and measured to identify problems and issues before they arise.
We may need to transfer your personal data to UAE, Qatar, Saudi Arabia or Bahrain which are located outside the European Economic Area, for the purpose of marketing and financial analysis. Any transfer of your data will be subject to a European Commission approved contract that will safeguard your privacy rights and give you remedies in the unlikely event of a security breach. Please contact our Data Protection Officer (details set out below) if you have any queries in relation to this safeguarding arrangement.
In order to process any of the requests listed below, we may need to verify your identity for your security. In such cases your response will be necessary for you to exercise this right.
The right to access information we hold about you
At any point you can contact us to request that the information we hold about you as well as why we have that information, who has access to the information and where we got the information. Once we have received your request we will respond within one month.
The right to correct and update the information we hold about you
If the data we hold about you is out of date, incomplete or incorrect, you can inform us and we will ensure that it is updated.
The right to have your information erased or restricted
If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold or restrict our processing of your data.
When we receive your request to erase the data, we will confirm whether the data has been deleted or tell you the reason why it cannot be deleted.
The right to object to processing of your data
You have the right to request that AFI-Uplift Limited stops processing your data. Upon receiving the request, we will contact you to tell you if we are able to comply or if we have legitimate grounds to continue. If data is no longer processed, we may continue to hold your data to comply with your other rights.
The right to ask us to stop contacting you with direct marketing
You have the right to request that we stop contacting you with direct marketing. In order to process your request we may need to verify your identity for your security.
If for any reason you would like to be removed from our marketing lists at any stage, you can easily and quickly opt-out here, or by calling 01332 855377. In addition you can change your preferences or update your details by clicking on the links at the bottom of any promotional email you receive.
The right to data portability
You have the right to request that we transfer your data to another controller. Once we have received your request, we will comply where it is feasible to do so.
If you want to make a request in respect of the above rights, please contact us either email gdpr@afi-group.co.uk or telephone 01332 855377.
In those cases where we need your consent to hold or process your information, we will ask you to check a box on a form requiring consent. By checking these boxes you are stating that you have been informed as to why AFI-Uplift Limited is collecting the information, how it will be used, for how long it will be kept, who else will have access to it and what your rights are as a data subject. Should you wish to withdraw your consent you may do this at any time. If you do so, it will not affect lawfulness of the processing based on your consent prior to its withdrawal.
We may disclose your personal data to any member of our group of companies, which means our subsidiaries, any ultimate holding company and its subsidiaries as defined in section 1159 of the Companies Act 2006 where necessary for administrative purposes. In particular, if you request services from another member of our group, we may need to pass your contact details on to that group member. In this case, the basis of our data processing is the pursuit of our legitimate interests for our business administrative purposes or to perform a contract with you.
AFI-Uplift Limited may also pass your details to third parties where this is necessary to pursue the legitimate interest of ensuring or improving the functioning of our product. We recommend that you check the privacy policies of these third parties, as they may differ from our Policy.
These third parties include:
Occasionally, we may need to disclose your personal data to third parties where necessary for: (i) the legitimate interests of our business to restructure or sell/acquire shares or assets; and/or (ii) in order to comply with our legal obligations:
This section explains how we use recordings of phone calls that comes from our Google Adwords paid ads, PPC, within the AFI group of companies:
On our website and in our emails we use web beacons. When we send emails to Customers and Prospects, we may track behaviour such as who opened the emails, who clicked the links and which pages of our website they have visited.
This allows us to measure the performance of our email campaigns and to improve our Service and website. To do this, we include single pixel, also called web beacons, in emails we send. Web beacons allow us to collect information about when you open the email, your IP address, your browser or email client type, and other similar details. We also include Web Beacons in the emails we deliver for you. We use the data from those Web Beacons to create reports about how your email campaign performed and what actions your Contacts took. Reports are also available to us when we send email to you, so we may collect and review that information.
Cookies are small text files that are placed on to your computer by websites that you visit. They are used to make websites work, to improve efficiency of websites, to improve the user’s experience and to provide usage information on websites. This information should make your website visits more productive by storing and using information on your website preferences and habits.
Your web browser can choose whether or not to accept cookies. Most web browser software is initially set up to accept them.
We may offer cookies to you and you should ensure that your web browser is set up to not accept cookies if you do not wish to receive them. Please note that if you disable cookies, some services or website functionality may not be available. For further information about cookies and how to disable them please go to https://ico.org.uk/for-the-public/online/cookies/.
We use the following cookies:
By continuing to use this site, you are accepting our use of these cookies that make advertising and communications more relevant to you and your interests and further help us to improve the site.
Description of cookies
The table below provides some information on the cookies which we use on our website:
| Cookie Name | What it does | Why is it used | How long it lasts |
|---|---|---|---|
| Google: (Google Analytics, Google Console, Google TAG Manager, You Tube) |
Google use different types of cookies to run Google websites and ads-related products – https://policies.google.com/technologies/types | To improve product and services, and for website analysis statistics. | 24 Months |
| Improve twitter products and services, including personalised suggestions and personalised ads | To assist in the promotion of AFI product and services on Social Media | 30 Days | |
| DoubleClick | To improve and target advertising | To assist in targeting our advertising | 14 Days |
| wow.session | IIS Session Code | Standard session cookie served by the web server. | Session |
| wow.anonymousid | Anonymous Visitor ID | Does not store user data, only stores active menu node over post-back | 2 Years |
| wow.schedule | Load Balance Session Queue | Standard session cookie served by the web server. | Session |
| wow.utmvalues | Stores the UTM values for the session | Does not store user data, only stores active menu node over post-back | Session |
| wow.trackingdata | CommuniGator encrypted identifier for the session | Cookie which is only used by GatorMail integration so GatorLeads knows email contacts visiting website | Session |
| wow.data | Encrypted GatorMail identification | Cookie which is only used by GatorMail integration so GatorLeads knows email contacts visiting website | 2 Years |
| ASPXAUTH | CommuniGator Product Authentication | Authentication cookie served by the CommuniGator product | Session |
| ASP.NET_SessionId | IIS Session cookie | Standard session cookie served by the web server | Session |
| Cookie Name | What it does | Why is it used | How long it lasts |
|---|---|---|---|
| Google: (Google Analytics, Google Console, Google TAG Manager, You Tube) |
Google use different types of cookies to run Google websites and ads-related products – https://policies.google.com/technologies/types | To improve product and services, and for website analysis statistics. | 24 Months |
When contacted with an enquiry, AFI-Uplift Limited will hold the entity name and contact details only for the purposes of handling the enquiry.
The online forms are subject to the same cookies and tracking as the rest of the website (see the above section “Cookies and Tracking” for more information).
Calls made to us may be recorded to protect the interests of all parties. Call records are deleted after 28 days unless needed for ongoing actions.
If you have any queries about this Policy, need further information or wish to lodge a complaint you can use the details below to contact the relevant party.
Geoff Gibson.
AFI-Uplift Limited, Unit 1 Bradley Court, Maple Road, Trent Lane, Castle Donington DE74 2UT
You also have the right to lodge complaints with a supervisory authority. The UK supervisory authority is the UK Information Commissioner’s Office (UK ICO). The UK ICO’s contact details are set out at: https://ico.org.uk/global/contact-us/.
We may change this Policy from time to time. You should check this policy occasionally to ensure that you are aware of the most recent version that will apply each time you access the website. In the case of signification changes, we will inform you by any appropriate means.
AFI-Rentals Group LTD and its associated brands: AFI-Uplift Ltd. Company No: 03539352, Registered Office, Pope Street, Normanton, West Yorkshire WF6 2TA.